Returns & Exchanges
At Switchback Sports, we want you to be fully confident in your gear, which is why we offer a 30-day hassle-free return policy on all unworn and unused equipment. If your new gear doesn't meet your performance needs, we are here to help you find the right fit or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the equipment, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing